Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Police Department
1-
Police Department
Customer Service Toll-Free Number 866-562-4116
Representatives are available 9 am-4 pm. A 24/7 “Pay-by-Phone” option is also available.
On-line Violation Viewing and Payment secure.redlightviolations.com
You must have the violation and license plate number available to access images.
The license plate must be entered exactly as it appears on the notice – no spaces between characters.
Mailing Address for Payments:
PHOTO ENFORCEMENT PROGRAM
P.O. BOX 2525 DECATUR, IL 62525-1866
Checks Payable to: VILLAGE OF RIVER GROVE